Terms & Conditions

Last updated: 2025

Service scope

We provide residential apartment and house cleaning services within Hyderabad city limits. Certain specialized tasks (for example, exterior window cleaning beyond reachable height, pest control) are excluded unless explicitly agreed in writing.

Scheduling & access

Appointments are confirmed by phone or email. You agree to provide timely access to the premises and to secure valuables. If a booking is cancelled less than 12 hours before the slot, a nominal late-cancellation fee may apply.

Pricing & payment

Quoted prices depend on property size and condition. GST is applicable. Payment modes include UPI, bank transfer, and cash on completion.

Quality guarantee

If any area is missed, notify us within 24 hours and we will arrange a complimentary touch-up for the specific area.

Liability

Our teams are insured. Liability is limited to the value of the specific service provided. We are not responsible for pre-existing damage, normal wear and tear, or defects in fixtures/fittings.

Example service matrix

Area Included Deep Clean
Kitchen Counters, sinks, exterior appliances Cabinet fronts, hob degrease, tiles
Bathroom Sanitization, mirrors, floor Scale removal, grout detail
Bedrooms Dusting, surfaces, floors Under-bed, window rails

Governing law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

Contact

RemitMvl Facility Group, 2nd Floor, Plot 58, Kavuri Hills, Madhapur, Hyderabad, Telangana 500081. Email: contact@remitmvlfg.org. Phone: +91 80471 92345.