Privacy Policy

Effective date: 2025

RemitMvl Facility Group ("we", "our", "us") provides residential cleaning services across Hyderabad, India. This Privacy Policy describes how we collect, use, and protect personal information when you browse our website or request a booking.

Information we collect

Contact details: name, email address, phone number.
Service details: address, property type, notes you include in the booking form.
Technical data: IP address, device/browser information, and cookies for analytics and functionality.

How we use your information

To schedule and deliver cleaning services and provide customer support.
To send confirmations, updates, and service-related communications.
To improve our website and service quality using aggregated analytics.
To comply with legal obligations and reasonable law enforcement requests.

Sharing

We do not sell your personal data. We may share information with vetted service partners (for example, on-site cleaning supervisors) strictly to provide the requested service, and with service providers that host our website and analytics tools. Each partner is bound by confidentiality obligations.

Data retention

Booking records and invoices are retained as required by Indian tax and accounting laws. Other data is retained only as long as necessary for the purposes described above.

Your choices

You may request access, correction, or deletion of your personal data by contacting contact@remitmvlfg.org.
You can opt out of non-essential communications at any time using the unsubscribe instructions in our emails.
You can manage cookies in your browser settings; see our Cookie Policy for details.

Security

We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; we continuously review and improve our controls.

International transfers

Our website may be hosted on servers outside India. Where applicable, we ensure appropriate safeguards for data transfers.

Contact

Controller: RemitMvl Facility Group, 2nd Floor, Plot 58, Kavuri Hills, Madhapur, Hyderabad, Telangana 500081. Phone: +91 80471 92345. Email: contact@remitmvlfg.org.

Updates

We may update this Privacy Policy from time to time. We will revise the "Effective date" above and encourage you to review the policy periodically.